Privacy Policy

The ON.EARZ team respects the privacy of the visitors to onearz.com and takes great care to protect your information. This privacy policy tells you what type of information we collect, how we may use it, and what steps we take to ensure that it is protected.

We only accept online orders; we cannot accept phone, fax, or e-mail orders. At ONEARZ, our highest priority is ensuring that both your personal and payment/transaction information is completely secure and that your privacy is respected. Below is a description of how we maintain online security and respect for your privacy.

WHAT TYPE OF INFORMATION DO WE COLLECT?

When making your purchase through ONEARZ.com, all credit card information and processing is done through, Hipay and/or PayPal.

No personal information other than your e-mail address, shipping address, and pertinent billing information is shared with ON.EARZ so you can be completely confident that your credit card is kept securely with in PayPal, and/or Hipay.

ONLINE PRIVACY

This Privacy Policy Statement sets forth the privacy policy pertaining to ONEARZ.COM.

By using this site, you are agreeing to the terms set forth in this Privacy Policy Statement. For other terms and conditions that apply to your use of this site, please review our Legal Statement.

For purposes of this Privacy Policy Statement, Personal Information means any information by which you can be personally identified, and includes your name, your address, your telephone number and your e-mail address. ON.EARZ collects Personal Information only when you voluntarily submit such Personal Information to us, such as when placing a product order through this site, when becoming a registered ONEARZ member, when entering a contest, just to name a few examples.

ONEARZ does not collect personally identifiable information from any person under the age of thirteen. If you are thirteen or less, you need to provide parental contact information or exit this site.

ONEARZ implements a variety of security measures to maintain the safety of your personal information. It is ON.EARZ's policy to maintain all Personal Information as confidential, and it is only accessible by a limited number of employees who have special access rights to such systems.

it is ON.EARZ's policy to maintain all Personal Information as confidential, and to use such Personal Information for the following purposes:

for the specific purpose for which it was volunteered (for example, to purchase a product, to enter a contest, to comment on our products or site, etc.)

  • to improve the content, appearance and utility of this site
  • to track our visitors' use of this site for internal market research or other business purposes
  • to notify our visitors of this site's updates

USE OF COOKIES

A cookie is a small string of information that the website that you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience.

Cookies are also used to remember, for instance, your user name and password. You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings . There are also software products available that can manage cookies for you. Please be aware though that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible then that you do not have access to some of the features on the website.

YOUR CONSENT

By using the ONEARZ.COM website you signify that you agree to the terms of this privacy policy. If you do not agree with the terms of our privacy policy, please do not provide us with personal information and leave this website.

HOW CAN YOU CONTACT US?

To make any request described above, send an e-mail to  HYPERLINK

info@onearz.com

When contacting us, please be sure to provide us with your exact email address, name, address and/or telephone number(s) in order to ensure a quick and effective response to your request.

ONEARZ reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie NameCookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.